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Getting Started Resource Center


Welcome to the Getting Started Resource Center! Whether you’re a new or upgrading Act! user, take advantage of these self-service resources designed to help you get up and running quickly and easily.


Are you New to Act!?

The Getting Started with Act! video will walk you through how to download the software, extract installation files, run the installer, register, activate, and begin using Act!.

» View all Getting Started videos                    


Printer-friendly Detailed Guides


New to Act! and prefer written documentation?

The Installing Act! for New Users Guide includes detailed guidance for installation and getting started.

» View all Act! Documentation for New Users

Upgrading to the latest version?

Get the guide to Upgrading to Act! v16 from ACT! Versions 2005 (7.x) and Later

» View all Act! Documentation for Upgrading Users

Step-by-Step Guided Tours


Want to learn more about Act! features?

Our library of Feature Tours are always available and help you learn more about key functionality in Act!, including groups and companies, mail merge, opportunities, Microsoft® Outlook® integration, sharing databases, and more.

» View Feature Tours

Additional Resources


Need to dig deeper?

The Act! Knowledgebase, Online Community, and Database Services hold the key.

» Search the Act! Knowledgebase

» Join the Act Online Community

» View Getting Started Videos

» Learn More About Database Services

Should you require assistance, your purchase of Act! includes Getting Started Support for the first 30 days following initial product activation. Learn more about what’s included.

Try It Free


Take Act! Pro v16 for a 30 day free test drive and discover the full features of Act! without at no cost.

Fill in your details to begin the download

Please Note: If you are an existing user of Act! please understand if you convert your live database it cannot be converted backwards. If you require any further assistance please contact The Contact Group on 1300 654 905.

What's New in Act! v16

Maintaining a competitive edge requires you to work smarter to accomplish more. Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximise your time, prioritise intelligently, and be informed and prepared to market and sell.

Act! v16 is stacked full of new features to revolutionise the way you do business. Act! is all about effective time management and these improvements will let you do just that.


New Calculated Fields Drive Prioritisation and Maximise Customer IQ:
Drive productivity through customer insight and intelligent prioritisation, and automate tasks to drive sales and enhance relationships.

Streamlined Company Management & Global Actions Increase Sales:
Effortlessly link all contacts at a company to benefit from a consolidated view of notes, history, and activities for everyone you do business with. 

New History View Provides an Insightful Look Back:
Assess productivity, see a customer activity timeline, export data, and schedule global follow-up actions via a dynamic new view that aggregates user and system history.

Act! Premium Mobile Enhancements Drive Productivity in the field:
Be more productive while away from the office using new mobile features and enhancements that save time and make you smarter.

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