Upgrade from Microsoft Dynamics CRM 2011 to 2013

Details
Written by Super User
Published: 06 April 2014
Last Updated: 29 August 2014
Created: 06 April 2014

Microsoft's latest CRM offering, CRM 2013, builds upon the success of the previous version, adding a much improved user experience and modern mobile user interface to their popular system. Upgrading to Microsoft Dynamics CRM 2013 helps to drive business growth and increase efficiency.

Microsoft Dynamics CRM 2013 provides fast, flexible and familiar business software that gives organisations the tools they need to improve marketing, sales, and customer service efficiency and effectiveness. CRM 2013 features include:

  • A cleaner, fast User Interface
  • An enhanced Outlook CRM client
  • Mobile and tablet access
  • Flexible goal and process management
  • Intelligent reporting
  • Customisable, real-time dashboards
  • Enhanced data visualisation
  • Auto-save
  • Business rules