Microsoft's latest CRM offering, CRM 2013, builds upon the success of the previous version, adding a much improved user experience and modern mobile user interface to their popular system. Upgrading to Microsoft Dynamics CRM 2013 helps to drive business growth and increase efficiency.

Microsoft Dynamics CRM 2013 provides fast, flexible and familiar business software that gives organisations the tools they need to improve marketing, sales, and customer service efficiency and effectiveness. CRM 2013 features include: